Introduction
Chatbot Trend Analysis Report by Tonyaround has been utilizing and analyzing data or keywords of online news in South Korea, and Google Trend’s data result related to chatbot. Through these data or information, this report analyzes how chatbot market for the world and South Korea is moving, and what trends related to chatbot are raising. One of key purposes in this report is to discover hot areas and new insights/initiatives in chatbot market, by analyzing related topic and keywords to chatbot.
The following is table of contents in this report:
- Summary of Chatbot Trend Analysis
- Amount of Searching ‘Chatbot’ in Worldwide
- Related Topic to Chatbot in Worldwide (Top Rank / Raising)
- Related Keywords to Chatbot in Worldwide (Top Rank / Raising)
- Keyword Analysis in related online news to Chatbot, South Korea (Keyword Relationship Analysis)*
- Amount of related online news to Chatbot, South Korea*
- Keyword Analysis in related online news to Chatbot, South Korea (Word Cloud Analysis)*
*Korea’s cases are offering its contents in Korean. However, its summary is in English
[September 2020]Chatbot Trend Analysis Report by TonyAround
Summary of Chatbot Trend Analysis (September 2020)
World Trend
A searching trend about chatbot is not different from the previous month. Considering the weekend data, it is less than in the previous month.
By the way, there is one of new keywords, ‘Mitsuku’. It is one of A.I chatbot brand, having the name, Mitsuku. It had Loebner Prize in this year. (Visit Mitsuku). Loebner Prize is the competition to select more humanlike chatbot. The chatbot is developed by developer company, called ‘Randorabot’. (https://home.pandorabots.com/home.html)
And, there is a little change that needs of chatbot for e-commerce and customer service are increasing. Especially, tries to utilize A.I chatbots in e-commerce market are sharply increasing as one of new sales channels. This trend is proved by the situation that searching keywords about ‘use case of chatbot’ is increasing.
One of main points in this month is that new keyword, ‘Flutter’ is rising. It is open source-based mobile development framework by Google.
South Korea’s Trend
In the case of South Korea, keywords about chatbot are more simplified than in the previous month. This is because they got long weekend, Korea Traditional Day, Called ‘Choo-Seok’.
Therefore, there is nothing special. Top-tier companies, like KAKAO and Naver, are so stable. However, one of key points in this month is that big electronic companies, such as Samsung and LG, launched their A.I chatbot embedding in their home appliances.
And, there is only one keyword related to local name, Seoul. This is because they are operating A.I chatbot to get civil complaints. Those chatbots operated by the local governments will increase by Digital New Deal Policy.
Summary of Chatbot Trend Analysis
Amount of Searching ‘Chatbot’ in Worldwide
Related Topic to Chatbot in Worldwide (Top Rank / Raising)
Top 10
Internet bot |
Online chat |
Artificial intelligence |
Python |
Facebook Messenger |
Website |
Application programming interface |
Natural language processing |
Service |
Dialogflow |
Raising
FAQ | Breakout |
Natural-language understanding | Breakout |
Spring Framework | Breakout |
Mitsuku | Breakout |
Speech synthesis | Breakout |
Flutter | Breakout |
MySQL | Breakout |
Django | Breakout |
Dialogue | 300% |
Use case | 300% |
Related Keywords to Chatbot in Worldwide (Top Rank / Raising)
Top 10
facebook chatbot |
whatsapp chatbot |
google chatbot |
streamlabs chatbot |
what is chatbot |
chatbot online |
messenger chatbot |
chatbot meaning |
rasa chatbot |
chatbot in python |
Raising
chatbot for ecommerce | 90% |
rasa chatbot | 50% |
zendesk chatbot | 40% |
Keyword Analysis in related online news to Chatbot, South Korea (Keyword Relationship Analysis)

Keyword Analysis in related online news to Chatbot, South Korea (Word Cloud Analysis)

[September 2020]Chatbot Trend Analysis Report by TonyAround
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Related External References:
- ICICI Prudential Life launches AI-powered voice chatbot on Google Assistant
- AI-powered chatbot welcomed into Vienna AirportCity
- WhatsApp, CSC Launch a Chatbot to Promote Digital Literacy and Rural Entrepreneurship
- Are Medical Chatbots Able to Detect Coronavirus?
- AI Chatbot Proves To Be A Useful Teacher In Farming And Agronomy
- Chatbot-based AI health apps can’t be your doctor: Study
- Meet the designer that made a chatbot to flag workplace racism
- Vienna Airport launches Bespoke’s AI chatbot service Bebot
- Abaka debuted a conversational chatbot product for financial firms to integrate into their digital channels
- Tamweely, MerQ launch 1st microfinance market chatbot
- SMS phishing scam pretends to be Apple “chatbot” – don’t fall for it!
- How Adobe is using an AI chatbot to support its 22,000 remote workers
- TAO Connect adds an AI chatbot to help manage mental health online
- More County Governments Are Using Chatbots — Here’s How
- Hamburg and Dubai Hospitals Use Chatbot and AI Created by Novomind Middle East and Africa
- Finding friendship, even romance, with a chatbot?
- Chatbot to help poly students deal with Covid stress
- The State of Chatbots: Pandemic Edition
- COVID-19 stokes the chatbot hype in financial services