CHATBOT ENG TREND

[September 2020]Chatbot Trend Analysis Report by TonyAround

Introduction

Chatbot Trend Analysis Report by Tonyaround has been utilizing and analyzing data or keywords of online news in South Korea, and Google Trend’s data result related to chatbot. Through these data or information, this report analyzes how chatbot market for the world and South Korea is moving, and what trends related to chatbot are raising. One of key purposes in this report is to discover hot areas and new insights/initiatives in chatbot market, by analyzing related topic and keywords to chatbot.

The following is table of contents in this report:

  • Summary of Chatbot Trend Analysis
  • Amount of Searching ‘Chatbot’ in Worldwide
  • Related Topic to Chatbot in Worldwide (Top Rank / Raising)
  • Related Keywords to Chatbot in Worldwide (Top Rank / Raising)
  • Keyword Analysis in related online news to Chatbot, South Korea (Keyword Relationship Analysis)*
  • Amount of related online news to Chatbot, South Korea*
  • Keyword Analysis in related online news to Chatbot, South Korea (Word Cloud Analysis)*
    *Korea’s cases are offering its contents in Korean. However, its summary is in English

[September 2020]Chatbot Trend Analysis Report by TonyAround


Summary of Chatbot Trend Analysis (September 2020)

World Trend

A searching trend about chatbot is not different from the previous month. Considering the weekend data, it is less than in the previous month.

By the way, there is one of new keywords, ‘Mitsuku’. It is one of A.I chatbot brand, having the name, Mitsuku. It had Loebner Prize in this year. (Visit Mitsuku). Loebner Prize is the competition to select more humanlike chatbot. The chatbot is developed by developer company, called ‘Randorabot’. (https://home.pandorabots.com/home.html)

And, there is a little change that needs of chatbot for e-commerce and customer service are increasing. Especially, tries to utilize A.I chatbots in e-commerce market are sharply increasing as one of new sales channels. This trend is proved by the situation that searching keywords about ‘use case of chatbot’ is increasing.

One of main points in this month is that new keyword, ‘Flutter’ is rising. It is open source-based mobile development framework by Google.

South Korea’s Trend

In the case of South Korea, keywords about chatbot are more simplified than in the previous month. This is because they got long weekend, Korea Traditional Day, Called ‘Choo-Seok’.

Therefore, there is nothing special. Top-tier companies, like KAKAO and Naver, are so stable. However, one of key points in this month is that big electronic companies, such as Samsung and LG, launched their A.I chatbot embedding in their home appliances.

And, there is only one keyword related to local name, Seoul. This is because they are operating A.I chatbot to get civil complaints. Those chatbots operated by the local governments will increase by Digital New Deal Policy.


Summary of Chatbot Trend Analysis


Amount of Searching ‘Chatbot’ in Worldwide


Related Topic to Chatbot in Worldwide (Top Rank / Raising)

Top 10

Internet bot
Online chat
Artificial intelligence
Python
Facebook Messenger
Website
Application programming interface
Natural language processing
Service
Dialogflow

Raising

FAQBreakout
Natural-language understandingBreakout
Spring FrameworkBreakout
MitsukuBreakout
Speech synthesisBreakout
FlutterBreakout
MySQLBreakout
DjangoBreakout
Dialogue300%
Use case300%

Related Keywords to Chatbot in Worldwide (Top Rank / Raising)

Top 10

facebook chatbot
whatsapp chatbot
google chatbot
streamlabs chatbot
what is chatbot
chatbot online
messenger chatbot
chatbot meaning
rasa chatbot
chatbot in python

Raising

chatbot for ecommerce90%
rasa chatbot50%
zendesk chatbot40%

Keyword Analysis in related online news to Chatbot, South Korea (Keyword Relationship Analysis)

Keyword Analysis in related online news to Chatbot, South Korea (Keyword Relationship Analysis) - September, 2020
Keyword Analysis in related online news to Chatbot, South Korea (Keyword Relationship Analysis) – September, 2020

Keyword Analysis in related online news to Chatbot, South Korea (Word Cloud Analysis)

Keyword Analysis in related online news to Chatbot, South Korea (Word Cloud Analysis) - September, 2020
Keyword Analysis in related online news to Chatbot, South Korea (Word Cloud Analysis) – September, 2020

[September 2020]Chatbot Trend Analysis Report by TonyAround


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Related External References:

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