[September 2020]Chatbot Trend Analysis Report by TonyAround

Introduction

Chatbot Trend Analysis Report by Tonyaround has been utilizing and analyzing data or keywords of online news in South Korea, and Google Trend’s data result related to chatbot. Through these data or information, this report analyzes how chatbot market for the world and South Korea is moving, and what trends related to chatbot are raising. One of key purposes in this report is to discover hot areas and new insights/initiatives in chatbot market, by analyzing related topic and keywords to chatbot.

The following is table of contents in this report:

Summary of Chatbot Trend Analysis
Amount of Searching ‘Chatbot’ in Worldwide
Related Topic to Chatbot in Worldwide (Top Rank / Raising)
Related Keywords to Chatbot in Worldwide (Top Rank / Raising)
Keyword Analysis in related online news to Chatbot, South Korea (Keyword Relationship Analysis)*
Amount of related online news to Chatbot, South Korea*
Keyword Analysis in related online news to Chatbot, South Korea (Word Cloud Analysis)*
*Korea’s cases are offering its contents in Korean. However, its summary is in English

[September 2020]Chatbot Trend Analysis Report by TonyAround

Summary of Chatbot Trend Analysis (September 2020)

World Trend

A searching trend about chatbot is not different from the previous month. Considering the weekend data, it is less than in the previous month.

By the way, there is one of new keywords, ‘Mitsuku’. It is one of A.I chatbot brand, having the name, Mitsuku. It had Loebner Prize in this year. (Visit Mitsuku). Loebner Prize is the competition to select more humanlike chatbot. The chatbot is developed by developer company, called ‘Randorabot’. (https://home.pandorabots.com/home.html)

And, there is a little change that needs of chatbot for e-commerce and customer service are increasing. Especially, tries to utilize A.I chatbots in e-commerce market are sharply increasing as one of new sales channels. This trend is proved by the situation that searching keywords about ‘use case of chatbot’ is increasing.

One of main points in this month is that new keyword, ‘Flutter’ is rising. It is open source-based mobile development framework by Google.

South Korea’s Trend

In the case of South Korea, keywords about chatbot are more simplified than in the previous month. This is because they got long weekend, Korea Traditional Day, Called ‘Choo-Seok’.

Therefore, there is nothing special. Top-tier companies, like KAKAO and Naver, are so stable. However, one of key points in this month is that big electronic companies, such as Samsung and LG, launched their A.I chatbot embedding in their home appliances.

And, there is only one keyword related to local name, Seoul. This is because they are operating A.I chatbot to get civil complaints. Those chatbots operated by the local governments will increase by Digital New Deal Policy.

Summary of Chatbot Trend Analysis

Amount of Searching ‘Chatbot’ in Worldwide

Top 10

Internet bot

Online chat

Artificial intelligence

Python

Facebook Messenger

Website

Application programming interface

Natural language processing

Service

Dialogflow

Raising

FAQ	Breakout
Natural-language understanding	Breakout
Spring Framework	Breakout
Mitsuku	Breakout
Speech synthesis	Breakout
Flutter	Breakout
MySQL	Breakout
Django	Breakout
Dialogue	300%
Use case	300%

Related Keywords to Chatbot in Worldwide (Top Rank / Raising)

Top 10

facebook chatbot

whatsapp chatbot

google chatbot

streamlabs chatbot

what is chatbot

chatbot online

messenger chatbot

chatbot meaning

rasa chatbot

chatbot in python

Raising

chatbot for ecommerce	90%
rasa chatbot	50%
zendesk chatbot	40%

Keyword Analysis in related online news to Chatbot, South Korea (Keyword Relationship Analysis)

Keyword Analysis in related online news to Chatbot, South Korea (Word Cloud Analysis)

[September 2020]Chatbot Trend Analysis Report by TonyAround

Related Articles about Chatbot:

Related External References:

[September 2020]Chatbot Trend Analysis Report by TonyAround

Introduction