Introduction
Chatbot Trend Analysis Report by Tonyaround has been utilizing and analyzing data or keywords of online news in South Korea, and Google Trend’s data result related to chatbot. Through these data or information, this report analyzes how chatbot market for the world and South Korea is moving, and what trends related to chatbot are raising. One of key purposes in this report is to discover hot areas and new insights/initiatives in chatbot market, by analyzing related topic and keywords to chatbot.
The following is table of contents in this report:
- Summary of Chatbot Trend Analysis
- Amount of Searching ‘Chatbot’ in Worldwide
- Related Topic to Chatbot in Worldwide (Top Rank / Raising)
- Related Keywords to Chatbot in Worldwide (Top Rank / Raising)
- Keyword Analysis in related online news to Chatbot, South Korea (Keyword Relationship Analysis)*
- Amount of related online news to Chatbot, South Korea*
- Keyword Analysis in related online news to Chatbot, South Korea (Word Cloud Analysis)*
*Korea’s cases are offering its contents in Korean. However, its summary is in English
[August 2020]Chatbot Trend Analysis Report by TonyAround
Summary of Chatbot Trend Analysis (August 2020)
World Trend
Compared to the previous month’s data, amount of searching ‘Chatbot’ has been little increased. Especially, its amount was more increased in the weekend. It may be caused by starting new semester of university or coming research season for business companies.
Related keywords to ‘Chatbot’ is mainly associated with launching new chatbots. New rising keywords are development framework, development kit (or builder), and related educations. This flow means that methods to develop chatbot have been more various than before.
Also, if we expand chatbot’s search ranking, can check that chatbot development builders are higher ranked than before. They include Streamlabs, Rasa Chatbot, Zendesk Chatbot, and Hubspot Chatbot. Especially, Hubspot’s chatbot is hot because they have a power to utilize CRM tools.
I can infer that messenger platform’s line-up is fixed, such as Facebook, Whatsapp, and Instagram. Therefore, I expect hot competition among related chatbot companies to development kit and its builder.
South Korea’s Trend
In the case of South Korea, when it comes to A.I chatbot, KAKAO and NAVER are still on the top. Especially, one remarkable point is that A.I speaker produced by Korea Telecom(KT) is rising as a new keyword of this month. Also, LG Electronics recently enhanced their chatbot service for improvement of customer engagement. And, as un-tact business is more expanded around the world, finance industry, especially bank area, actively utilize chatbot service to make their transaction.
Especially, from the previous month, attractive point is chatbot business by the government. Their chatbots started getting civil complaints. These areas will be continuously expanded and upgraded. For a while, the government will focus on quantitative growth.
In addition to that, high-ranked keywords related to chatbot are made up companies’ name, such as Hanhwa Insurance, Hyundai Rentalcare, Woori Bank, and NH Bank.
Summary of Chatbot Trend Analysis
Amount of Searching ‘Chatbot’ in Worldwide
Related Topic to Chatbot in Worldwide (Top Rank / Raising)
Top 10
Online chat |
Internet bot |
Artificial intelligence |
Facebook Messenger |
Python |
Website |
Application programming interface |
Learning |
Marketing |
Customer |
Raising
Software framework | 200% |
Scripting language | 200% |
Google Assistant | 200% |
Human voice | 170% |
Social media | 110% |
Learning | 80% |
Git | Breakout |
JSON | Breakout |
Mitsuku | Breakout |
C# | Breakout |
Related Keywords to Chatbot in Worldwide (Top Rank / Raising)
Top 10
ai chatbot |
chatbot facebook |
chatbot whatsapp |
streamlabs chatbot |
messenger chatbot |
streamlabs |
chat bot |
chatbot service |
aws chatbot |
rasa chatbot |
Raising
chatbot examples |
Keyword Analysis in related online news to Chatbot, South Korea (Keyword Relationship Analysis)

Keyword Analysis in related online news to Chatbot, South Korea (Word Cloud Analysis)

[August 2020]Chatbot Trend Analysis Report by TonyAround
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Related External References:
- How to design a chatbot that customers actually like
- Chatbots Are Machine Learning Their Way To Human Language
- Amadeus Chatbot adds Chinese
- Talk of the town: chatbot med-tech firm banks $10 million in funding
- Voicebots And Chatbots: Looking Past The Hype
- ICICI Prudential Life launches AI-powered ..
- Smart companies are using chatbots as an opportunity during COVID19. Are you?
- “Are You There, Chatbot?”: Automated Care Grows Up
- Integrating A Chatbot Into Classroom Learning
- How To Use Chatbots To Grow Your Business
- Robot friends: Why people talk to chatbots in times of trouble
- Are consumers ready for conversational digital banking experiences?
- CHATBOT MARKET TRENDS, SCOPE, DEMAND, OPPORTUNITY AND FORECAST BY 2027- AMAZON, ARTIFICIAL SOLUTIONS, CREATIVE VIRTUAL, CX, EGAIN, IBM
- That chatbot I’ve loved to hate
- https://www.analyticsinsight.net/artificial-intelligence-and-natural-language-processing-transform-chatbots/