Introduction
Chatbot Trend Analysis Report by Tonyaround has been utilizing and analyzing data or keywords of online news in South Korea, and Google Trend’s data result related to chatbot. Through these data or information, this report analyzes how chatbot market for the world and South Korea is moving, and what trends related to chatbot are raising. One of key purposes in this report is to discover hot areas and new insights/initiatives in chatbot market, by analyzing related topic and keywords to chatbot.
The following is table of contents in this report:
- Summary of Chatbot Trend Analysis
- Amount of Searching ‘Chatbot’ in Worldwide
- Related Topic to Chatbot in Worldwide (Top Rank / Raising)
- Related Keywords to Chatbot in Worldwide (Top Rank / Raising)
- Keyword Analysis in related online news to Chatbot, South Korea (Keyword Relationship Analysis)*
- Amount of related online news to Chatbot, South Korea*
- Keyword Analysis in related online news to Chatbot, South Korea (Word Cloud Analysis)*
*Korea’s cases are offering its contents in Korean. However, its summary is in English
[March, 2020]Chatbot Trend Analysis Report by TonyAround
Summary of Chatbot Trend Analysis (March, 2020)
World Trend
In worldwide, it shows that keywords related to chatbot are still hot. With high interest about chatbot, low volatility of searching ‘Chatbot’ can prove that. Especially, one of hottest countries having interest in chatbot is developing countries, which can guess that they want to jump-up their economy with high technologies.
When it comes to related topic and keyword to chatbot, chatbot software and related messenger platforms to chatbot are ranked on the top. Those ranking cannot be easily changed. Therefore, it is essential to research recently raising topics and keyword.
Recently, raising topic and keywords are the company lists launching their chatbot service, and chatbot marketing to get new customers or improve customers’ loyalty. Now, as untact society is more accelerated than before, most companies are having new plan to utilize high technologies including chatbot. With this trend, most people started having interest in chatbot or A.I, again. Most people has curious about chatbot’s definition and its example.
South Korea’s Trend
In the case of South Korea, its trend about chatbot is similar to the worldwide. Most people and companies have more interest in the companies offering chatbot development platform/service. Also, as many bigger companies have launched their chatbot service, its interest are sharply increased. Especially, chatbot market in South Korea is generally led by telecommunication, finance, and commerce sector.
In addition, recently, needs for non face-to-face conversation are sharply increased. This trend has been making high-growth about chatbot. One different thing between worldwide and South Korea is that worldwide chatbot market more focus on marketing activities or marketing business than in South Korea.
Summary of Chatbot Trend Analysis
Amount of Searching ‘Chatbot’ in Worldwide
Related Topic to Chatbot in Worldwide (Top Rank / Raising)
Related Keywords to Chatbot in Worldwide (Top Rank / Raising)
Keyword Analysis in related online news to Chatbot, South Korea (Keyword Relationship Analysis)

Amount of related online news to Chatbot, South Korea

Keyword Analysis in related online news to Chatbot, South Korea (Word Cloud Analysis)

[March, 2020]Chatbot Trend Analysis Report by TonyAround
Related Articles about Chatbot:
- Chatbot Preparation: Business Analysis
- Chatbot Preparation: Service Analysis
- Chatbot Preparation: Customer Analysis
- Chatbot Preparation: Competitor and Market Analysis
- Chatbot Planning: Platform Selection (UI: User Interface / Front-end)
- Chatbot Planning: The 5 Typical Types of Chatbot
- 5 Rules To Make Good Chatbot (For Working-Level)
- Chatbot Introduction Optimization: Chatbot Solution and Self-Development
- Unexpected 5 New Jobs & Majors by A.I Chatbot
- A.I Sales Effect and Psychology in A.I Era
- Revolution of Online Channel Business based on Chatbot
- Chatbot Trend 2020: Executive Summary (Prologue / Epilogue)
- Best 5 Ways for User to Utilize A.I Chatbot Well
- Categorization of 4 Types By Chatbot Business Goal
- Discovery of Chatbot’s Characteristics and Value Through Corona19
- Is the beginning of A.I (Artificial Intelligence) bubble?
- Case Study: KAKAO ‘NEWSBOT’
- All Articles about Chatbot
Related External References:
- CDC uses Microsoft healthcare chatbot service to create coronavirus symptom checker
- The World Health Organization has launched a WhatsApp chatbot to warn people about the coronavirus’ dangers
- Government launches WhatsApp ‘coronavirus chatbot’ to offer health advice
- https://www.telegraph.co.uk/technology/2020/03/25/government-launches-whatsapp-coronavirus-chatbot-offer-health/
- Facebook launches Messenger chatbot to share COVID-19 info
- Ada raises $44M Series B to improve its chatbot customer service platform
- Mya Systems gets $18.75M to keep scaling its recruitment chatbot
- 2020: the year of the customer service chatbot
- Chatbots: The go-to next-gen technology for e-commerce
- https://bdtechtalks.com/2020/03/13/e-commerce-business-chatbots/
- 5 reasons why chatbots represent a huge opportunity for retailers